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Privacy Policy

Last updated: January 1, 2025

1. Introduction

CalcBridge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Excel-to-database financial calculation platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Organization name
  • Account credentials
  • Payment information (processed securely by third-party providers)

2.2 Usage Data

We automatically collect certain information when you use CalcBridge:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Workbook and calculation usage statistics

2.3 Financial Data

When you upload Excel workbooks, we process the contained financial data solely to provide our calculation services. This data is encrypted at rest and in transit.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process your calculations and store results
  • Authenticate and manage your account
  • Send service-related communications
  • Improve and optimize our platform
  • Comply with legal obligations

4. Data Security

We implement enterprise-grade security measures to protect your data:

  • End-to-end encryption (AES-256)
  • Row-Level Security (RLS) for tenant isolation
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Secure data centers with ISO 27001 certification

5. Multi-Tenant Data Isolation

CalcBridge uses a multi-tenant architecture with strict data isolation. Your data is logically separated from other tenants using PostgreSQL Row-Level Security policies, ensuring that your financial data cannot be accessed by other users.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request data deletion at any time by contacting our support team.

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Authentication providers
  • Cloud infrastructure (AWS/GCP)
  • Analytics services
  • Payment processors

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt out of marketing communications

9. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

10. Children's Privacy

CalcBridge is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@calcbridge.io.